Privacy Policy

Last Modified: November 9, 2026

Company Information

Air Support is a brand owned and operated by Stay Lethal Media LLC, a Texas limited liability company. Stay Lethal Media LLC is owned by Joshua C. Ingels.

This Privacy Policy applies to the websites, pages, forms, calls, sessions, and services owned or operated by Stay Lethal Media LLC, including:

• Stay Lethal Media, located at staylethalmedia.com
• Air Support, located at callairsupport.com

For purposes of this Privacy Policy, "we," "us," and "our" refer to Stay Lethal Media LLC, operating the Air Support brand. "You" means any visitor, prospective client, or client.

This Privacy Policy explains what information we collect, how we use it, how we share it, how we protect it, and what choices you have. By using our websites, booking a call, submitting a form, purchasing our services, or otherwise interacting with us, you agree to this Privacy Policy.

1. Information We Collect

Information You Give Us

We collect information when you:

• Book a strategy call or submit an application or contact form
• Email us, call us, or request support
• Purchase Air Support or another service from us
• Complete onboarding, including the onboarding form and the Story Bank interview
• Attend a live session, such as Build Day, Voice Calibration, First Mission, or group office hours
• Send us recordings, writing samples, or other material so we can set up and tune your system

This information may include your name, email address, phone number, business name, website, social media profiles, billing information, application answers, information about your offer, audience, platforms, and schedule, and anything else you choose to share with us.

Client Content

To deliver Air Support, clients share content such as video and audio recordings, transcripts, writing samples, stories, frameworks, brand assets, calls to action, and approved posts ("Client Content"). Client Content may include your image, voice, and likeness, and may mention other people. You are responsible for having the right to share it with us. See Section 3 for how we handle Client Content.

Information Collected Automatically

When you visit our websites, we and our service providers may automatically collect your IP address, browser and device type, operating system, referring website, pages viewed, date and time of access, clicks, general location based on IP address, and data collected through cookies, pixels, and similar technologies. We use this to operate the websites, understand how visitors use them, prevent abuse, and improve our content.

Payment Information

Payments are processed by third-party payment processors such as Stripe. We do not store full card numbers. The processor may share limited billing details with us, such as your name, the last four digits of your card, and transaction history, for receipts, support, and accounting.

2. How We Use Information

We use the information we collect to:

• Respond to inquiries and schedule calls and sessions
• Decide whether Air Support is a fit for your business
• Process payments, send receipts, and manage billing
• Set up, calibrate, and run your Air Support service, including producing and publishing your content
• Build and maintain your Voice Codebook and Story Bank
• Send service messages, such as onboarding steps, session reminders, updates, and alerts
• Send marketing emails where permitted by law
• Operate, secure, and improve our websites and services
• Enforce our terms and agreements, prevent fraud and misuse, and comply with legal, tax, and accounting obligations

We do not use your Client Content to create content for any other client, and we do not publish it anywhere except your own connected accounts without your permission.

3. Client Content and Your Connected Accounts

To run Air Support, we store and process Client Content in the software, AI, hosting, and publishing tools we use to operate the service. These tools are included in your fee, and the companies that run them act as our service providers.

• You connect your social media accounts to our publishing tools through each platform's own authorization. We never ask for your passwords and never log in to your accounts. You can revoke our access at any time from each platform's settings.
• Your recordings and content are processed by AI and transcription tools, under those providers' business terms, only to produce and deliver your content.
• Links in your content may be tracked so we can report which content performs. This tracking may collect basic information about people who click, such as approximate location, device, and time of click. You are responsible for your own privacy notice to your audience.
• Your email platform, website, and podcast host remain your own. We deliver content for those channels, and you control how it is sent or published there.
• When your service ends, we remove your accounts from our publishing tools and give you a full export of your content library.

4. Session Recordings

We record client sessions, such as onboarding, Build Day, calibration, and support calls, for internal purposes only: to deliver and improve your service, to keep accurate notes, and to train our team. Session recordings are never published. Any public use of your name, likeness, or results, such as a case study, requires your express written consent or is governed by your signed client agreement.

5. Email Communications

If you give us your email address, we may send you emails about your inquiry, your call, your purchase, your service, and offers we think are relevant. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us. We may still send service emails, such as receipts, session reminders, account notices, and policy updates.

6. Text Messages

Air Support does not currently send marketing or automated text messages. We may call or text you directly at a number you gave us about a call you booked or your service. If we start a text message program, we will update this policy first and will collect your separate consent before sending you automated texts.

7. Cookies, Pixels, and Tracking

We may use cookies, pixels, tags, and analytics tools, including tools from Google, Meta, and our scheduling and hosting providers, to run our websites, measure traffic, understand how visitors use our pages, and support advertising and retargeting. These providers may collect information under their own privacy policies.

You can set your browser to refuse cookies or to alert you when cookies are used. Some features may not work properly if you disable cookies. You can also use opt-out tools offered by advertising platforms. These choices may apply only to the browser or device you use.

8. How We Share Information

We do not sell your personal information.

Service Providers

We share information with service providers who help us run our business, such as website hosting, email, CRM, scheduling, video meeting, messaging, file storage, analytics, payment processing, and AI tools. They may use your information only to provide services to us.

Payment Processors

Payment information is shared with payment processors to authorize payments, prevent fraud, and handle refunds, chargebacks, and accounting.

Legal Compliance and Safety

We may disclose information if required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, property, or safety, or those of others, to investigate fraud or misuse, or to enforce our terms and agreements.

Business Transfers

If all or part of our business is sold, merged, or reorganized, information may be transferred as part of that transaction, subject to applicable law.

Related Companies

Stay Lethal Media LLC and Stay Lethal LLC (which operates Honorable Savage) are separate companies under common ownership. We do not share your personal information with Stay Lethal LLC, and Air Support contacts are not added to Honorable Savage marketing, unless you separately sign up with it.

9. Third-Party Websites and Embedded Content

Our websites may link to or embed third-party websites, videos, calendars, forms, and payment pages. We do not control their privacy practices. Information you give to a third party is governed by its own policies.

10. Data Security

We use reasonable technical, administrative, and organizational measures to protect personal information in our possession. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for securing your own devices, networks, accounts, passwords, and API keys.

11. Data Retention

We keep personal information only as long as reasonably necessary for the purposes in this policy, including to provide services, resolve disputes, enforce agreements, keep business records, and meet legal, tax, and accounting obligations. When a client relationship ends, we provide an export of your content library and delete the Client Content we hold within 90 days, except where we must keep it for legal or accounting reasons. Internal session recordings are deleted on the same schedule.

12. Your Choices and Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information we hold about you, to object to or restrict certain processing, to withdraw consent, and to opt out of marketing. To make a request, email jc@staylethalmedia.com. We may need to verify your identity before we act on a request.

• Email: click the unsubscribe link in any marketing email or contact us.
• Cookies and ads: change your browser settings or use the opt-out tools offered by advertising platforms.

13. EEA and UK Visitors

If you access our websites or services from the European Economic Area, the United Kingdom, or another place with similar privacy laws, you may have additional rights. Where those laws apply, our legal bases for processing include your consent, performance of a contract, compliance with legal obligations, and our legitimate business interests. You may have the right to access, correct, delete, restrict, object to, or port your personal information, and to withdraw consent. Contact us at jc@staylethalmedia.com.

14. California Residents

If you are a California resident, you may have the right to know the categories of personal information we collect, use, and disclose, and to request access to, correction of, or deletion of your personal information. We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law, except as described in Section 7 for website cookies and pixels, which you may opt out of as described there. To make a request, contact us at jc@staylethalmedia.com.

15. Children's Privacy

Our websites and services are for adults and businesses. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it. By using our websites or services, you represent that you are at least 18 years old.

16. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last Modified" date at the top of this page. If we make material changes, we may also notify you by email or a notice on our website. Continued use of our websites or services after changes are posted means you accept the updated policy.

17. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:

Stay Lethal Media LLC / Air Support
P.O. Box 52082, Shaw AFB, SC 29152-9998
Email: jc@staylethalmedia.com
Phone: +1 507-519-4106

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